Privacy policy
Atelier Grace, located at Copernicusstraat 44-1, 1098 JH Amsterdam, The Netherlands, is responsible for the processing of personal data as outlined in this privacy statement.
Contact Details
Website: https://ateliergrace.nl
Address: Copernicusstraat 44-1, 1098 JH Amsterdam, The Netherlands
Phone: +31 6 27294502
Data Protection Officer: Rosan Ondersteijn – reachable via rosan@ateliergrace.nl
Personal data we process
Atelier Grace processes your personal data because you use our services and/or because you have provided this data to us yourself. Below you’ll find an overview of the personal data we may process:
First and last name
Bank account number
Address details
Phone number
Email address
IP address
Other personal data you actively provide, e.g., by creating a profile on our website, in correspondence, or by phone
Information about your activity on our website
Special and/or sensitive personal data
Our website and/or service does not intend to collect data from visitors under the age of 16 unless they have permission from a parent or guardian. However, we cannot verify a visitor’s age. We encourage parents to be involved in the online activities of their children to prevent data being collected without parental consent. If you believe we have collected personal data about a minor without such consent, please contact us at info@ateliergrace.nl so we can remove this information.
Why we process your personal data
Atelier Grace processes your personal data for the following purposes:
To allow you to create an account
To process your payment
To contact you by phone or email when necessary for our services
To deliver goods and services to you
To analyze your behavior on our website in order to improve the website and tailor our offerings to your preferences
To comply with legal obligations, such as data required for our tax return
How long we retain personal data
Atelier Grace does not store your personal data longer than is strictly necessary to achieve the purposes for which your data was collected. We use the following retention periods:
- Client data (name, address, contact) – up to 7 years after the last transaction (tax requirement)
- Billing and payment data – 7 years (legal obligation)
- Email correspondence – maximum of 2 years
- Website account data – up to 1 year after the last activity or deleted upon request
- IP address and website usage (analytics) – up to 14 months (Google analytics setting)
Sharing personal data with third parties
Atelier Grace does not sell your data to third parties. We only share personal data with third parties when necessary for the execution of our agreement with you or to comply with legal obligations. This may include:
Accounting software or our administration service provider
Hosting or email service providers
Payment providers (such as your bank)
We enter into data processing agreements with any third parties who process your data on our behalf to ensure the same level of security and confidentiality.
Cookies or similar technologies we use
Atelier Grace only uses technical and functional cookies, as well as analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website.
These cookies are essential for the technical operation and ease of use of the website. They ensure that the website functions properly and, for example, remember your preferred settings. We also use cookies to optimize our website.
You can disable cookies by configuring your browser to no longer store them. You can also delete all previously stored information via your browser settings.
Accessing, modifying, or deleting your data
You have the right to access, correct, or delete your personal data. You also have the right to withdraw your consent to data processing or to object to the processing of your personal data by Atelier Grace. Additionally, you have the right to data portability. This means you can request that we send the personal data we have about you in a computer file to you or another organization named by you.
To submit a request for access, correction, deletion, or data transfer of your personal data, or to withdraw your consent or object to the processing of your personal data, contact us at info@ateliergrace.nl.
To verify that the request is made by you, we ask that you send a copy of your identity document along with the request. Please black out your photo, MRZ (machine readable zone), passport number, and citizen service number (BSN) to protect your privacy. We will respond as soon as possible, but within four weeks.
Atelier Grace also wants to inform you that you have the right to file a complaint with the national data protection authority in the Netherlands, the Autoriteit Persoonsgegevens, via the following link:
https://autoriteitpersoonsgegevens.nl/en/contact-dutch-dpa/tip-us
How we protect personal data
Atelier Grace takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized changes. If you believe that your data is not properly secured or if there are signs of abuse, please contact our customer service or email us at info@ateliergrace.nl.
